Got Questions?
We've Got Answers.
Can you provide us with a customized menu to fit our specific needs and tastes?
Absolutely. We are committed to creating customized menus and meals tailored to your unique tastes, recognizing that everyone has different preferences. If there is something you would like, please let us know so that we can prepare it for you.
What options do you offer for guests with dietary restrictions?
We provide a variety of menu options to accommodate dietary restrictions, including vegetarian, vegan, gluten-free, dairy-free, and allergen-friendly choices. Please inform us of any specific dietary needs in advance so we can ensure suitable options are available.
How can I customize my meal by adding or removing ingredients?
To customize your meal, simply add the product to your cart and use the additional instruction comment box on the checkout screen to specify any changes you'd like.
What is individualized catering, and how does it differ from traditional catering options?
Individualized catering refers to our unique approach of providing beautifully boxed meals tailored for each guest, rather than serving food in large communal trays. This method allows clients to order a variety of individual meals, ensuring that each person receives their preferred dish without the need for sharing. It enhances the dining experience by offering personalized choices that cater to different tastes and dietary preferences. While we specialize in individualized meals, we also offer traditional large group meal options for events where shared dining is preferred.
Do you have a minimum order policy?
Yes, we have a $50.00 minimum order amount for our catering services, as we specialize in group events rather than individual meals, and we are pleased to offer free delivery.
Why are your catering entree prices with two sides so low compared to all other local options?
Our catering prices are lower than most options because we leverage existing infrastructure to save on costs, allowing us to pass those savings directly to you. Unlike others who typically pocket the difference somewhere along the business chain, we prioritize affordability without compromising on quality ingredients.
What is your cancellation policy?
We understand that plans can change, which is why we offer a hassle-free cancellation policy. If you need to cancel your order, we will refund 100% of your money. Our commitment to customer satisfaction means that we prioritize your happiness and strive to provide excellent service at all times.
Are there any additional fees we should be aware of?
No, we are 100% transparent in our pricing and do not charge any additional fees such as delivery, service, tips, surcharge or surprise fees. Hidden fees lead to budget overruns.
Do you set up the food for customers, regardless of the size of the order?
Yes, we take great pleasure in setting up the food for our customers, whether it’s a big or small order. Our catering service includes full setup to ensure that everything is presented beautifully and ready to enjoy. We believe that a well-arranged display enhances the dining experience, allowing you to focus on enjoying your meals without any hassle.